Privacy Policy

1. Introduction

Design Clinic ("we," "our," or "us") is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you use our website or engage with our services.

By using our website and providing your details, you acknowledge and agree to the terms outlined in this policy, including the collection and use of your personal information for marketing communications.

2. Information we collect

We may collect and store the following types of personal information:

• Contact details such as your name, email address, phone number, and business information when you make an enquiry or request our services
• Website usage data including IP addresses, browser types, and pages visited through analytics tools
• Correspondence records if you contact us via email, phone, or our website

3. How we use your information

We collect and use your personal information for the following purposes:

• To respond to enquiries and provide our services
• To improve our website, services, and customer experience
• To send marketing emails, updates, and promotional content related to our services
• To comply with legal obligations and protect our business interests

Marketing communications

When you submit an enquiry or contact us, you will be automatically added to our email marketing list. These emails may include updates, offers, or industry insights.

• You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• We do not sell or share your personal information with third-party marketers.

4. How we protect your information

We take appropriate security measures to protect your personal information. Our systems and processes are designed to prevent unauthorised access, disclosure, or misuse. However, while we follow industry best practices, no method of transmission over the internet is 100% secure.

5. Sharing your information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Third-party service providers who assist in operating our website, email marketing, or analytics
• Legal and regulatory authorities if required by law

All third-party providers we work with are required to handle your data in accordance with Australian privacy laws.

6. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to enhance user experience, monitor website performance, and improve our services.

• You can manage or disable cookies in your browser settings, but this may impact website functionality.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.

8. Your rights under Australian privacy law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing communications at any time
• Request details on how your data is stored and used

To exercise your rights, please contact us using the details below.

9. Changes to this privacy policy

We may update this policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page.

10. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Email: 200 Adelaide St, Brisbane Qld 4000
Address: info@designclinic.com.au

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